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5

I would like to highly recommend SUVs Trucks & More. I have taken my vehicle to these folks a couple of times now. The first time (last year) I had an issue with our AC. I took my vehicle to this shop before the current owners took it over. The previous owner totally screwed it up and, to say the least, I was not impressed. The new owners took it on themselves to fix the problem on their dime. This was above what I would have expected a new owner to do. I later took the same vehicle back to get the engine mounts replace and radiator replaced. This work was performed without any issues. I would still be using this company for my auto repairs, but I have since moved to northern Nevada. I highly recommend this company as a company you can trust to do the right thing. After reading the reviews here, I decided to ignore the few negative comments and take my Acura in to determine why the a/c would intermittently blow warm air. Colt was amazing on the phone, my husband took the car in, and we were quoted a price to find out what was wrong. We were cautioned that there wasn't a 100% guarantee the problem could be fixed, and that we might be paying for nothing. We were willing to take the chance. Apparently, Bernie was selling the business exactly when I brought my car in and didn't give two hoots about his customers anymore. If he were still running this business, I would be giving a one-star rating and warning people never to come to this shop. I paid over $500 to retrieve my car after the a/c had been blown out completely - no more intermittent warm air problem - now I had no a/c at all. Colt is a great guy (and is still with the shop under its new owners) and tried to get Bernie to do the right thing by us, but Bernie refused. I filed a complaint with the BBB against the business. Fast forward a couple of months. I received a phone call from Danielle, who told me she and her husband Sean were the new owners of this business and saw the BBB complaint I had filed. She said it didn't sit right with them, and long story short my a/c is running perfectly thanks the good will of the new owners. Honestly folks, they had nothing to do with the original problem and didn't have to reach out to me at all. The fact that they did speaks volumes to their work ethic and care for their customers. Colt is still at the shop and seems like a real standup guy and great mechanic. Sean and Danielle are great to work with, and I would highly recommend this shop under their new ownership.

5

Excellent service! Very honest about what are needed to be done. We have an old BMW and Tin did a very good job. I will recommend this place to friends and families.

5

Excellent service, and excellent employees! Thank you to Shawn, Danielle, and Tin. Above and beyond what i I expected. Hard to find a shop with honest owners and employees, but SUV's Trucks and More is exactly what I was looking for. Moved here from California and my 4runner needed some TLC. They went above what I expected and I am impressed. Thanks Again, Richard

5

My first time getting work done here, recently moved from another state. I'm impressed with the excellent caliber of service. Thank you Shawn, and thank you Tin. I will recommend you to any friend or coworker, or neighbor needs work done on their vehicles.

5

Brought the Burb in for a window motor repair and the service from the desk girl (Danielle) i think was amazing! The repair was fast and done right! I'll definitely be coming back!

4

Cool place! Very kind customer service and they got job done. I appreciated their business.

5

Brad said the staff was honest, and the service was great and finished quickly. His also mentioned his vehicle is running well.

5

I have been in Vegas going on 10 years and Sean, Danielle & team are simply the best. If you are reading this just make it easy on yourself and book an appointment or consult. I reached out and was treated like family and quite frankly was pleasantly surprised by how well I was taken care of and communicated with along the way. Everything addressed was fixed in a professional manner as well as follow up on additional items in question if such a very positive professional manner. #justdoit

5

I can't say enough about this business. They were absolutely great in all aspects. The price was less than quoted and the gave me a ride and picked me up. You can't beat that. Craig

5

The moment I called I was handled as a neighbor and friend. Danielle promptly listened to the matters that I needed addressed on my truck and scheduled an appointment that day for Sean to go over the details. From that moment on Red Rocks Repair communicated very closely with me and was responsive on additional concerns and fixed them all to my satisfaction. I will definitely not think twice with regard to calling them the next time my truck needs some attention!

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